Texas Debt Solutions

Privacy Policy

Last updated: February 21, 2026

1. Introduction

Texas Debt Solutions ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service.

2. Information We Collect

Information You Provide:

  • Account Information: Name, email address, password
  • Profile Information: Mailing address, phone number
  • Debt Information: Creditor names, debt amounts, account numbers, dates
  • Payment Information: Credit card details (processed by Stripe)

Information Collected Automatically:

  • IP address and location
  • Browser type and device information
  • Usage data and analytics

3. How We Use Your Information

We use your information to:

  • Provide and improve our Service
  • Generate personalized debt validation letters
  • Send letters via certified mail on your behalf
  • Process payments
  • Send important account notifications
  • Respond to customer support requests
  • Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption: AES-256 encryption for sensitive data (SSN, account numbers)
  • HTTPS: All data transmitted over secure connections
  • Access Controls: Limited employee access to personal data
  • Regular Audits: Security practices reviewed regularly

5. Information Sharing

We do NOT sell your personal information. We may share information with:

  • Service Providers: Companies that help us operate (Stripe for payments, Lob for mail)
  • Legal Requirements: When required by law or court order
  • Business Transfers: In connection with a merger or acquisition

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Document records are retained for 7 years to support potential legal needs. You may request deletion of your data at any time.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Export your data
  • Opt out of marketing communications

8. Cookies

We use essential cookies for authentication and security. We may use analytics cookies to improve our Service. You can disable cookies in your browser settings.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites.

10. Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or prominent notice on our website.

12. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: privacy@texasdebtsolutions.com
Address: [Business Address]